380 Communications Fair Access Policy (F.A.P.)

 

To ensure fair Internet access for all 380 Communications subscribers, 380 Communications maintains a Fair Access Policy (FAP). This policy establishes an equitable balance in Internet access for 380 Communications subscribers. 380 Communications assigns a download threshold to each service plan that limits the amount of data that may be downloaded during a typical day. A small percentage of subscribers who exceed this limit will experience a temporary reduction of speed.

 

Explanation:
The Fair Access Policy is straightforward. Based on an analysis of customer usage data, 380 Communications has established a download threshold for each of the 380 Communications service plans that is well above the typical usage rates. Subscribers who exceed that threshold will experience reduced download speeds for approximately 24 hours.

During this recovery period, the 380 Communications service may still be used, but speeds will be slower. Web browsing, for example, will be significantly slower than subscribers’ normal browsing experience. Subscribers will return to normal download speeds after the recovery period as long as they minimize their bandwidth-intensive activities. If they continue these activities during this recovery period, reduced download speeds may continue beyond 24 hours.

                            Threshold

HOME                  300 MB Per Day

Business             600 MB Per Day

Business Plus      Unlimited

 

 

###